A Division of Aeonn Ark Private Limited
Last Updated:15-Dec-2025
This Master Terms, Conditions & Legal Policy (“Policy”) constitutes the full and binding legal framework governing every interaction, engagement, transaction, service, and digital activity undertaken with Infrastride, the Real Estate & Development vertical of Aeonn Ark Private Limited (“Company”, “we”, “us”, “our”). This Policy applies to every individual or entity (“User”, “Customer”, “Purchaser”, “Applicant”) who accesses our website, submits personal or project-related information, books a plot or construction service, communicates with Company representatives, engages in documentation or registration processes, or enters into any contractual or pre-contractual arrangement with the Company.
By accessing this website or engaging with the Company in any manner, you agree that you have read, understood, and accepted the terms contained herein. If you do not agree with any part of this Policy, you must immediately discontinue use of the website and refrain from further engagement.
Infrastride functions as a real estate developer, layout promoter, and construction service provider, engaged in the development of DTCP-approved layouts, the sale of residential villa plots, the provision of bespoke and standard villa construction services, architectural and structural coordination, appointment and supervision of contractors, facilitation of statutory compliance under RERA, verification and execution of documentation, facilitation of sale deed registration, and post-handover obligations as applicable under contract and law.
The operational scope extends to digital, electronic, telephonic, printed, and in-person interactions, including:
All interactions, rights, responsibilities, and obligations are governed by this Policy unless superseded by specific contractual documents.
The Company collects personal information only for business and statutory purposes. Information collected may include names, addresses, phone numbers, email IDs, Aadhaar, PAN, financial data relevant to booking or registration, bank details, payment references, loan documents, property preferences, drawings or specifications required for construction, and digital identifiers including IP address, browser data, and usage analytics. You can stop marketing messages any time through unsubscribe links or by contacting us. We may record calls/messages for quality and recordkeeping.
All information is collected for lawful purposes, including responding to enquiries, furnishing project details, conducting identity verification, preparing Booking Forms, Allotment Letters, Agreements for Sale, Construction Agreements, coordinating with architects or contractors, obtaining government approvals, enabling registration processes, ensuring audit trails, and meeting compliance requirements under RERA, Stamp Act, Registration Act, and IT Act.
Information may be shared only when necessary, and solely with:
The Company does not sell or commercially exploit customer data.
Users consent to receive communication from the Company via phone calls, WhatsApp, SMS, email, and automated CRM systems. Such communication may be recorded to ensure compliance, documentation, and training quality.
While the Company adopts commercially reasonable safeguards to protect data, Users acknowledge that no digital system can offer absolute security.
If your data is compromised, we’ll inform you and the authorities quickly, explaining what happened and what we’re doing. We only collect children’s data with parent/guardian consent. We keep your data only as long as needed for contracts and legal requirements. If you want to see, correct or delete your data, or have privacy concerns, contact our IT Admin at admin@infrastride.com. We’ll respond quickly
The Company’s website is intended solely for general informational purposes relating to real estate layouts, villa plots, construction services, Company updates, statutory disclosures, and customer support infrastructure.
All website content—including text, project descriptions, architectural renders, layout plans, images, illustrations, videos, colour schemes, measurements, specifications, and downloadable files—is presented “as is” without warranty and is subject to revision without notice.
Users must not misuse the website through:
All intellectual property rights, trademarks, designs, diagrams, photographs, and written content belong exclusively to Aeonn Ark Private Limited. Any unauthorised reproduction shall result in civil and criminal action.
Real estate development is inherently influenced by regulatory directions, architectural improvements, engineering feasibility, environmental considerations, material availability, and legal compliances. Therefore, Users acknowledge that project details displayed in digital or print formats may vary during final execution.
Renders, 3D illustrations, interior visuals, elevations, furniture layouts, landscaping concepts, colour schemes, sample villas, and artistic representations provided by the Company are illustrative and conceptual. They do not constitute binding specifications unless explicitly incorporated into signed agreements.
Final obligations and deliverables shall be governed ONLY by:
No marketing communication, WhatsApp message, email, or verbal assurance shall override these documents.
A booking is considered valid only when the Purchaser:
Website submissions, verbal confirmations, WhatsApp messages, or expressions of interest do not constitute booking confirmation.
The Company retains absolute discretion to accept or reject booking applications.
The contractual relationship between the parties is created solely through duly executed legal agreements. Until execution, no representation or communication shall be construed as binding.Purchasers are expected to read all agreements carefully; failure to do so will not constitute a ground for dispute or claim.
Payments must be made strictly in accordance with the payment schedule detailed in the Agreement for Sale or Construction Agreement. The Company may, at its discretion, issue reminders; however, the Purchaser remains fully responsible for meeting all deadlines.
Failure to comply may result in:
The Purchaser is solely liable for:
Loan rejection or delayed disbursement from banks shall not exempt the Purchaser from payment obligations.
Where a Purchaser opts for villa construction, all execution parameters—including structural design, materials, floor plans, construction techniques, cost components, timelines, and obligations—shall be governed strictly by the Construction Agreement.
Conceptual visuals or sample villas are only representations and may vary depending on:
Construction timelines are indicative and may be impacted by weather, labour conditions, government directives, regulatory delays, supply-chain disruptions, or unexpected site contingencies.
The Company reserves the right to substitute materials with equivalent or superior alternatives to ensure compliance, safety, or feasibility.
Customer-requested modifications will be evaluated on a case-by-case basis and may result in cost revision, timeline extension, or rejection if non-compliant with technical or regulatory norms.
Infrastride shall comply with all obligations under RERA regarding defect liability for structural defects within the statutory period. Non-structural issues, functional issues arising from wear and tear, electrical or plumbing fixtures, customer-installed appliances, alterations, or misuse are excluded from warranty.
After handover, the Purchaser assumes responsibility for:
The Company shall not be liable for damages arising after possession unless attributable to proven structural defects covered by RERA.
Possession shall be deemed offered when the Company certifies that the plot or constructed unit is fit for handover as per the Agreement and applicable statutory requirements. Possession is not contingent on interior works, amenities development, or ancillary services unless explicitly included in the Agreement.
Delays arising from:
shall not be attributed to the Company.
The Company shall not be considered in breach of obligations or liable for delays caused by Force Majeure conditions, including but not limited to acts of God, natural calamities, government restrictions, pandemics, labour disruptions, regulatory delays, material shortages, adverse site conditions, or any circumstance beyond the Company’s reasonable control.
During such events, all relevant timelines shall automatically extend without penalty.
The Company recognises commitments only when issued in writing by authorised Company personnel. Any assurances, discounts, offers, or representations made by external brokers, freelance agents, or unauthorised intermediaries shall not bind the Company.
Buyers relying on third-party statements do so entirely at their own risk.
The Purchaser must:
Failure to fulfil these obligations shall not create liability for the Company.
To the fullest extent permitted by law, the Company shall not be liable for:
The Company’s maximum liability, where applicable, shall be limited solely to obligations expressly stated in the executed agreements.
This Policy shall be governed by the laws of India.
Any dispute arising out of or relating to any transaction, agreement, interpretation, or service between the parties shall fall under the exclusive jurisdiction of the Courts at Coimbatore, Tamil Nadu. Disputes will be handled at courts in Coimbatore, Tamil Nadu. We first try to resolve concerns amicably.
Parties shall first attempt amicable resolution before initiating legal proceedings.
For privacy-related concerns, corrections, access requests, or compliance enquiries, you may contact:
Aeonn Ark Private Limited, Coimbatore, Tamil Nadu, India